Privacy Policy

We process your personal data only for specified, clear, and lawful purposes for which you have given consent or as otherwise permitted under the DPDP Act, including to:

• Respond to your enquiries and contact form submissions
• Prepare and send project proposals, quotes, and service-related updates
• Deliver, manage, and support engagements you have contracted us for
• Analyze site usage to improve functionality and user experience
• Detect, prevent, and address fraud, security, or technical issues
• Comply with applicable legal obligations

We do not process personal data for purposes beyond those disclosed at the time of collection, except with your further consent or as required by law.

Where processing is based on consent, you have the right to give, refuse, or withdraw your consent at any time by contacting us at the details in Section 12. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal, and may affect our ability to continue providing certain services to you.

We may share your information with:

• Trusted third-party service providers who assist us in operating the Site or delivering services (e.g., email/communication tools, analytics, hosting providers), bound by confidentiality and data protection obligations
• Government authorities or regulators, where required by law, court order, or to protect the rights, property, or safety of Acleriatech, our clients, or others

Some of our service providers may process data outside India. Where this occurs, we take reasonable steps to ensure such transfers are consistent with the DPDP Act and other applicable law.

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymised.

We implement reasonable administrative, technical, and physical security safeguards to protect your personal data, consistent with the standards prescribed under the IT Rules, 2011. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Under the DPDP Act, you have the right to:

• Access: A summary of the personal data we hold about you and the processing activities undertaken
• Correction and Erasure: Of your personal data, subject to applicable legal requirements
• Grievance Redressal: Including the right to have any grievance related to processing of your personal data addressed by us
• Nomination: Nominate another individual to exercise your rights in the event of your death or incapacity

To exercise any of these rights, please contact our Grievance Officer using the details in Section 12.

Our site and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

The Site may contain links to third-party websites. These third parties have their own independent privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be indicated by updating the "Last updated" date above. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your data, please contact: