Terms and Conditions

By accessing this Site or using our services, you confirm that:

• You are at least 18 years of age and have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872
• If you are acting on behalf of a company or other entity, you have the authority to bind that entity to these Terms
• You will comply with all applicable laws in connection with your use of the Site and our services

Acleriatech provides technology and digital services, including but not limited to:

• Web application and website development
• Mobile application development (iOS and Android)
• UX/UI design and prototyping
• Marketing and technical SEO services
• Software maintenance, hosting support, and ongoing technical support

The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate Statement of Work, project proposal, or service agreement signed or confirmed in writing by both parties ("SOW"). In the event of any conflict between these terms and conditions and an SOW, the SOW shall prevail for matters specific to that engagement.

3.2 Acleriatech's Retained IP. Acleriatech retains ownership of all pre-existing tools, frameworks, libraries, methodologies, and know-how used in delivering services, including any general-purpose components not built exclusively for the Client, and may reuse them in other engagements.

3.3 Site Content. All content on this site—including text, graphics, logos, and software — is the property of Acleriatech or its licensors and is protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable Indian intellectual property laws. No part of this Site may be reproduced, distributed, or used to create derivative works without our prior written consent.

3.4 Third-Party Materials. Where a project incorporates third-party software, plugins, or licensed assets, the Client's rights to those components are governed by the relevant third-party license, not by these Terms.

Payment terms for each engagement are set out in the applicable SOW. Unless otherwise agreed in writing, the following general principles apply:

• An advance/deposit (typically 30–50% of project value) is payable before work commences
• Milestone payments are due upon completion of agreed project phases
• Final payment is due prior to final delivery, handover, or deployment
• Invoices unpaid beyond 14 days of the due date may attract a late payment charge and/or suspension of work at our discretion
• All fees are quoted in Indian Rupees (₹) unless expressly stated otherwise and are exclusive of applicable taxes (including GST), which shall be charged additionally as per law

The Client agrees to provide timely feedback, access, content, and approvals reasonably required for Acleriatech to perform the services. Delays caused by the Client's failure to provide such cooperation may extend project timelines and are not attributable to Acleriatech.

Both parties agree to keep confidential any non-public information disclosed in connection with a project, including business processes, technical specifications, financial information, and any information reasonably understood to be confidential or marked as such. This obligation survives the completion or termination of any engagement and continues indefinitely, except for information that becomes public through no fault of the receiving party.

Acleriatech will perform services in a professional and workmanlike manner consistent with generally accepted industry standards. Except as expressly stated in an SOW, the Site and our services are provided "as is" and "as available." To the extent permitted by law, we disclaim all implied warranties, including fitness for a particular purpose, and do not warrant that the Site or any delivered software will be uninterrupted, error-free, or free of vulnerabilities.

To the maximum extent permitted under applicable Indian law:

• Acleriatech's aggregate liability arising out of or relating to an engagement shall not exceed the total fees actually paid by the Client to Acleriatech in the three (3) months immediately preceding the event giving rise to the claim
• Acleriatech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, even if advised of the possibility of such damages
• Nothing in these Terms shall limit or exclude liability that cannot be limited or excluded under applicable law

The Client agrees to indemnify and hold Acleriatech harmless from any claims, damages, or expenses (including reasonable legal fees) arising from the Client's breach of these Terms, misuse of deliverables, or content/materials supplied by the Client that infringe the rights of a third party.

Either party may terminate an ongoing engagement by providing 14 days' written notice. Upon termination:

• The Client remains liable for payment for all work completed and expenses reasonably incurred up to the effective date of termination
• Acleriatech will deliver work-in-progress upon receipt of payment due for that stage

Acleriatech reserves the right to suspend or terminate access to the Site or services immediately, without notice, in the event of a material breach of these Terms, including non-payment.

Neither party shall be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including natural disasters, acts of government, internet or power outages, or other events of force majeure.

These Terms shall be governed by and construed in accordance with the laws of India. Subject to Clause 13 (Dispute Resolution), the courts at Jamshedpur, Jharkhand, shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.

In the event of any dispute arising out of or in connection with these Terms or any SOW, the parties shall first attempt to resolve the matter through good-faith negotiation. If unresolved within 30 days, the dispute shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator mutually appointed by the parties, seated in Jamshedpur, Jharkhand, and conducted in English.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms, together with any applicable SOW, constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior discussions, representations, or agreements, whether written or oral.

We may revise these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Site or our services after changes are posted constitutes acceptance of the revised Terms.

Questions about these Terms can be directed to: